Shipping policy
Order Processing
All orders are processed within 2–4 business days.
You will receive a confirmation email once your order has been dispatched.
Please note that processing times may be longer during busy periods, launches, or holidays.
Shipping Method
We currently offer standard shipping only.
Orders are shipped using a trusted courier service, and delivery times vary depending on your location.
Estimated Delivery Times
-
United Kingdom: 2–5 business days after dispatch
-
International: 5–10 business days after dispatch
Delivery times are estimates and may vary due to factors outside of our control, including customs processing or courier delays.
Shipping Costs
Shipping costs are calculated at checkout and displayed before payment is completed.
International Orders
For international deliveries, customers are responsible for any customs duties, taxes, or import charges that may apply. These charges are set by the destination country and are not included in our shipping fees.
Delivery Issues
If your order has not arrived within the estimated delivery timeframe, please contact us at anteliaslondon@gmail.com